Sortpak portal
A web application that helps a US pharmacy manage prescriptions from A to Z, from receiving to shipping, plus a pipeline CRM for health plans.
Client
The client is a working pharmacy whose goal is to make life easier for people taking medications every day.
Business needs
With years of pharmacy experience, Sortpak understands proper patient management and care. The idea was to create a new type of pharmacy that helps health plans improve patients’ compliance and safety.
Our solution
gHost Services delivered a user-friendly web application that helps the pharmacy manage scripts from A to Z, from receiving to shipping.
How it works
- Chat for the internal pharmacy team, sales reps and doctors
- Analytics and reporting on revenue, cost, margin, daily average profit, new patients, physicians and more
- The whole portal redesigned with modern technologies and standards
- API integration from the Cerner platform to the web portal
Key features
- Manage received scripts from A to Z
- Cerner integration
- Internal chat over WebSockets
- Detailed analytics and reporting
Challenges
- An easy but safe registration flow
- Instant medication search
- A clear, easy-to-understand interface
- A live chat system
Sortpak Pipeline
Business needs
The pharmacy needed a pipeline web solution to manage client data, communicate seamlessly, track clients’ progress, analyse results and filter data the way each user needs.
Our solution
gHost Services built a pipeline web app with client data management, real-time chat, a client tracking board, detailed analytics and customizable filters.
How the pipeline works
- Import client data from CSV files or add clients manually
- Admins and health plan users chat in real time and get notifications
- A board tracks potential clients’ progress, with agent assignment
- Sorting and search to find client information quickly
- Notes, planned calls and activities, with calls made directly in the platform
- Detailed analysis through charts and diagrams
Results
Technologies
Node.js
Next.js
AWS
MongoDB
React Native
PostgreSQL
Microservices
Elasticsearch