OTC
An online pharmacy where health plan members order medications sorted by daily dose, pay with their insurance benefits and get advice from their doctor.
Client
The client is a working pharmacy whose goal is to make life easier for people taking medications every day.
Business needs
With years of pharmacy experience, the client understands proper patient management and care. The idea was a site where users easily order all the medications they need, receive them sorted by daily dose and pay with their medical insurance.
Our solution
gHost Services delivered a user-friendly site and mobile app where users order medications and more, chat with their doctor and get consultations directly on the site.

How it works
Pharmacy beneficiaries register with their health plan ID, order medications, pay with their insurance benefits and talk to their doctor. The interface is designed mainly for older users, so they can register and use the site without difficulty.

The dashboard
On the home page, users see top products and their Benefits, OTC and Fitness balances. Because beneficiaries sign in with their health ID card, the site recommends products they may need. If the insurance balance does not cover an order, users pay the rest by card. A live chat answers any questions.

Key features
- Ordering and wishlists
- Advanced medication search
- Live chat
- Payment system
Challenges
- An easy but safe registration flow
- Instant medication search
- A clear, easy-to-understand interface
- A live chat system
